Billing Policy

This policy explains LuxeStudio's billing procedures, payment methods, and financial terms for web development services.

Payment Structure

Our billing is structured around project milestones to ensure transparency and manage project cash flow effectively.

1. Payment Schedule

All projects follow our standard milestone-based payment structure:

  • Initial Payment (40%): Due upon signing the development agreement
  • Progress Payment (40%): Due when development is complete and ready for testing
  • Final Payment (20%): Due before final delivery and handover

2. Accepted Payment Methods

We accept the following payment methods:

  • Bank transfer (wire transfer)
  • Credit/Debit cards (Rupay, Visa, MasterCard, American Express)
  • Business checks (with prior approval)

3. Invoice Terms

Standard invoice terms and conditions:

  • Payment Due: Within 2 days of invoice date
  • Late Payment Fee: 2% per month on overdue amounts
  • Tax: Applicable taxes will be added to invoices as required by law

4. Project Scope Changes

Additional work beyond the original scope:

  • Must be approved in writing before commencement
  • Will be billed at our standard hourly rate (600/hour)
  • Separate invoices issued for scope changes
  • Payment required before additional work delivery

5. Expenses and Third-Party Costs

Client responsibility for additional costs(unless specified):

  • Domain registration and hosting fees
  • Premium plugins or software licenses
  • Stock photography or custom graphics
  • Third-party service integrations
  • SSL certificates and security services

6. Payment Processing

Important information about payment processing:

  • All payments processed through secure, PCI-compliant systems
  • International payments may incur additional fees
  • Payment confirmation sent within 24 hours of receipt

7. Non-Payment Consequences

Actions taken for non-payment:

  • Work suspension after 7 days past due
  • Project termination after 30 days past due
  • Retention of all work until payment received
  • Collection agency referral for amounts over 50,000

8. Dispute Resolution

For billing disputes:

  • Contact contact@luxestudio.live within 30 days
  • Provide detailed explanation of disputed charges
  • We will investigate and respond within 5 business days
  • Disputed amounts may be held pending resolution

9. Records and Documentation

We maintain detailed records of all transactions and provide clients with invoices, receipts, and project documentation for their financial records.